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Development House
56-64 Leonard Street
London EC2A 4LT

Ph. 020 7065 0790

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How to make a complaint

We take all concerns and complaints seriously as they provide us with opportunities to improve and maintain the high standards we strive to achieve across all the areas of our work.

There may be times when we do not meet our own high standards. If this happens we want to hear about it, deal with the situation as quickly as possible and put measures in place to stop it happening again. We are always keen to improve our work and methodology.

To share your feedback with us, please write, email, call or send a message via our contact form. We aim to respond to you within a week, and will share our Complaints Policy and Procedure with you.